Legal

Privacy Policy

How IGA Group Ltd collects, uses, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Last updated: April 2025 · Effective date: April 2025

ICO Registered

UK ICO Registered

Registration Number: ZC081657

1. Who We Are

IGA Group Ltd ("we", "us", or "our") is a UK-registered company operating as a property marketing, advisory, and client introduction platform under the brand IGA Invest (igainvest.com).

IGA Group Ltd is registered with the UK Information Commissioner's Office (ICO) under registration number ZC081657, and is fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are the Data Controller for personal data collected through this website. If you have any questions about how we handle your data, please contact us at:

Data Controller: IGA Group Ltd

Email: privacy@igainvest.com

Website: igainvest.com

2. What Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Full name, email address, telephone number
  • Country of residence and general location
  • Property investment interests and preferences you share with us
  • Any other information you submit via our enquiry or contact forms

Information collected automatically

  • IP address and browser type
  • Pages visited, time spent, and referring URL
  • Device type and operating system
  • Cookies and similar tracking technologies (see our Cookie Policy)

Information from third parties

  • Data from licensed property developers or brokers we work with, where you have provided consent to those third parties to share your details

3. Why We Collect Your Data (Legal Basis)

We only process your personal data where we have a valid legal basis under UK GDPR. The table below outlines our purposes and the corresponding legal basis:

PurposeLegal Basis
Responding to your property enquiriesLegitimate Interests / Contract
Introducing you to licensed developers or brokersConsent / Legitimate Interests
Sending property updates and marketingConsent
Analysing website usage and improving our servicesLegitimate Interests
Complying with legal obligationsLegal Obligation

Where we rely on consent as a legal basis, you have the right to withdraw that consent at any time by contacting us or using the unsubscribe link in any marketing email.

4. How We Share Your Data

We do not sell your personal data. We may share your data with:

  • Licensed property developers and RERA-registered brokers — for the purpose of introducing you to relevant property opportunities, where you have consented to this
  • IT and platform service providers — who help us operate our website and communications (under strict data processing agreements)
  • Legal or regulatory authorities — where required to comply with applicable law

All third parties we work with are required to handle your data in accordance with UK GDPR standards and are only permitted to use your data for the purpose for which it was shared.

5. International Data Transfers

Where your data is introduced to licensed developers or brokers located outside the UK (for example, in the UAE for Dubai property), we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

This may include reliance on adequacy decisions, Standard Contractual Clauses, or other approved transfer mechanisms.

6. How Long We Keep Your Data

  • Enquiry and contact data: Retained for up to 3 years from last contact, unless you request deletion sooner
  • Marketing consent records: Retained for the duration of the marketing relationship plus 2 years
  • Website analytics data: Typically anonymised or deleted after 26 months

We regularly review our data retention practices and will delete or anonymise your data when it is no longer necessary for the purposes for which it was collected.

7. Your Rights Under UK GDPR

As a data subject, you have the following rights:

  • Right of Access — request a copy of the personal data we hold about you
  • Right to Rectification — request correction of inaccurate or incomplete data
  • Right to Erasure — request deletion of your data ("right to be forgotten") in certain circumstances
  • Right to Restrict Processing — request that we limit how we use your data
  • Right to Data Portability — receive your data in a structured, machine-readable format
  • Right to Object — object to processing based on legitimate interests or for direct marketing purposes
  • Right to Withdraw Consent — withdraw consent at any time where we rely on consent as the legal basis

To exercise any of these rights, contact us at privacy@igainvest.com. We will respond within 30 days of receipt.

8. Cookies

We use cookies and similar technologies on our website. For full details of what cookies we use and how to control them, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorised access. These include encrypted communications (HTTPS), access controls, and regular security reviews.

In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify the ICO within 72 hours and will inform you where required by law.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically.